SM2 © 2017
SM2 was created to provide a consistent approach to Service Management training where
the focus is on equipping students with knowledge they can subsequently use, not
just passing an exam.
Our lecturers are ‘ITIL ® V2 Managers’ and ‘V3 Experts’ with extensive exposure to
‘real life Service Management’ as well as an in-depth theoretical knowledge.
All have many years of both consulting and lecturing behind them.
SM2 ITIL ® examination courses and our lecturers are fully accredited by People Cert
so you can be assured of the quality of the training experience