SM2 Limited

Service Management - ITIL® and ISO 20000

GB   Tel: +44 (0) 77 477 955 05       BE   Tel: +32 (0) 473 796 453


Company Info

Founded by Steve Mann on the 11th September, 2001, SM2 is a small, focussed Service Management company providing consultancy, internal auditing and training.

Our assignments are all sourced via ‘word of mouth’ recommendations and we typically work with the same client for many years.

We are specialised and personalised!

For any and every question or request for information, just ask!

ISO 20000

All things ISO 20000!

We have efficiently and successfully helped organisations implement ISO 20000. Contact us if you are thinking of ISO 20000.

For Consultancy, Awareness, Justifications, Discussions around suitability, and our speciality ‘Internal Audit’. Contact us!!!

ITIL® Training

We are accredited by Peoplecert as an (‘ATO’) Authorised Training Organisation for ITIL® training. We are accredited to give ITIL® Foundation training, which we deliver in three days with the exam at the end of the third day.

(due to accreditation rules we can only list the ITIL courses where we have current accreditation, so we do not list the full range of possible ITIL courses here. For full list of ITIL courses visit.

Please talk to us about any training requirements you have, we will most likely be able to accommodate!